At the present time we can only ship to individuals residing within the Unites States and its possessions, and those persons with APO/FPO addresses. Shipments are not sent to other locations since we cannot guarantee product delivery.
Occasionally we may split your order and ship it in separate packages. If we split your order we will not charge you additional shipping and processing charges.
If one or more of the items you ordered is temporarily out of stock we will send you the rest of your order in a separate shipment to make sure you receive it as quickly as possible.
Shipping to a Different Address
During checkout you have the option to ship your entire order to your address or to a different address; or you can even ship to multiple addresses within a single order.
Your satisfaction is guaranteed. If you receive an item that you do not wish to keep you may return it to us within 10 days for a refund. Your postal representative can advise you on the most economical method for sending your package. Please return the selection to:
Returns Processing Center Hanover, PA 17012
Returning Damaged, Defective or Incorrect Selections
If you receive the wrong selection or one in less-than-perfect condition, please contact us so that we may correct the problem as soon as possible.
Pre-Orders / Upcoming Releases
If you order an upcoming selection, we will ship it to you on its release date. We will not charge you until its ship date.
Shipping and Processing Charges
For all DVD purchases, shipping and processing will be charged for each item as follows: 1st item - $2.99 Each additional item - $1.99
Sets and Multi-Disc Titles 3 disc selections: $5.99 each 4 disc selections: $6.99 each 5 disc selections: $7.99 each
Heavy and / or bulky items may have additional charges
Rates are subject to change without notice
Shipping and Processing charges cover all associated costs and services, including labor, materials, packaging and postage
Express Delivery is available for credit card orders. Express orders will incur an additional $4.99 charge per shipment and you should receive your shipment in 5 to 6 business days. State sales tax will be added where applicable.
Columbia House® is a registered trademark used under license. Unauthorized use prohibited. All rights reserved.
The card security code is an added safeguard for your credit/debit card purchases. Depending on the type of card you use, it is either a three- or four-digit number printed on the back or front of your credit/debit card, separate from your credit/debit card number. To make shopping at Columbia House DVD Club even more secure, we require that you enter this number each time you make a credit/debit card purchase. Please note that your security code will not be stored with us even if you have saved your credit/debit card information.